
As the Director of Client Services at SRipLaw, I lead the firm’s Client Service Liaison (CSL) team, ensuring consistent and high-quality service across all offices. I am responsible for training team members on case creation within our information management system, conducting infringer investigations, drafting and sending notice letters, and equipping the team with the tools to excel in their roles.
I also play a pivotal role in managing and supporting relationships with clients and referral sources, ensuring a seamless experience and alignment with the firm’s mission. In addition, I oversee copyright case management and intake processes for new clients, serving as a cornerstone of SRipLaw’s intellectual property practice.
Fluent in English, I am currently working to enhance my German and Spanish language skills, which helps me connect with a broader range of clients and collaborators.
Before joining SRipLaw, I combined my passion for creativity with a career in theatre and costume design while managing a fabric department. This creative background enables me to understand the innovative spirit of our clients and advocate effectively for their intellectual property needs.
Like the passionate inventors and creators, we protect, I am deeply committed to designing, building, and sewing. As a creative individual, I am proud to support and empower others in safeguarding their passions and achieving their goals.
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